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API Append and Enhance


Route Callers to Proper Agents with Pre-Populated Contact Fields

Your clients can increase the efficiency of their call centers with properly-routed calls and pre-populated caller contact fields from the largest available source of aggregated contact data, instantly searched and analyzed by our state-of-the-art linking-logic algorithms. A customer’s time is valuable, and pre-populated contact fields can ensure that call time is not wasted with manual data entry. PingGiant can improve your client’s bottom line with

  • Streamlined fulfillment processes
  • Automated Name, Address, Phone Capture – CRM Record Population
  • Reduced need for call center staffers to manually enter customer data – it’s all there
  • More effective, efficient customer interactions – more satisfied customers


Instantly Turn Callers, Website Visitors and Other Contacts into Complete, Actionable Leads

Whether your client has Caller ID info, a partially completed lead form, an email address, or simply an IP Address, PingGiant can instantly cross-check that information with billions of records in our unmatched databases to provide them with a complete, actionable Contact Record to populate their CRM Database. PingGiant’s real-time lead service lets your clients:

  • Instantaneously Populate Missing Contact Fields: Name, Address, Phone(s), Email, etc.
  • Add demographic and/or other useful marketing data to existing entries
  • Weed out users who deliberately provide inaccurate information
  • Save time and money by increasing efficiency and maximizing useful leads

Increase the Value of Existing CRM Databases with Complete and Updated Contact Information

Do your clients lack the most recent data about their customers? Have many of their customers moved or changed phone numbers, making their data obsolete? With contact information often changing frequently, having the most current and correct data is vital to maintaining the value of your clients’ leads. PingGiant can search our vast databases in a fraction of a second to provide your clients with the verified, updated information they need.

  • Instantly Populate Missing Contact Fields: Name, Address, Phone(s), Email, etc.
  • Automatically Update Recently-Changed Contact Information Fields
  • Flag Updated Records – New Information and Outdated/Invalid Contacts

Improve the Effectiveness and Conversion of Online Lead Generation Efforts with Complete Contact Information

Online marketers know that the more information you request in an online lead form, the lower
the conversion rate, but the less information you request, the lower the quality of the lead. It’s a
frustrating formula that marketers are constantly tweaking in an effort to get the most quality
leads possible.

Now, your clients can increase both lead quantity and quality by asking for minimal information
on their lead generation forms, then letting PingGiant fill in the blanks from our massive
databases of both consumer and business information – instantly. With just a little info from
your client’s potential customer, PingGiant can expand a short lead-gen form into a complete
and valuable prospect profile. 


Ready to integrate? Contact us to get started! 

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API Append and Enhance